Fraud Blocker Policy | Homecleany Cleaning Services

Policy

TERMS OF USE

Welcome to HomeCleany.com! By accessing and using this website, you agree to adhere to the following Terms of Use and comply with all applicable laws and regulations. If you do not agree with any of these terms, kindly refrain from using this site. Please note that these materials are safeguarded by copyright and trademark laws.

1. Acceptance of Terms

Your access to this website constitutes your acceptance and agreement to be bound by these Website Terms of Use, as well as all relevant laws and regulations. If you disagree with any of these terms, please do not use this site. Be aware that these materials are protected by copyright and trademark law.

2. License for Use

We grant you a temporary license to download one copy of the materials from our website for personal, non-commercial, and transitory viewing only. This license does not transfer ownership, and you may not:

  • Modify or replicate the materials.
  • Utilize them for commercial purposes or public display.
  • Engage in decompiling or reverse engineering of any site software.
  • Remove any copyright or other proprietary markings.
  • Transfer the materials to another individual or "mirror" the materials on any server.

This license will automatically terminate if you violate any of these restrictions, and we reserve the right to terminate it at any time. Upon termination, you must dispose of all downloaded materials, whether in electronic or printed form.

3. Disclaimer

These materials are provided "as is." We make no explicit or implied warranties and disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights. We do not guarantee or make representations regarding the accuracy, probable outcomes, or reliability of material use on our Internet web site or in connection with these materials.

4. Limitations

Under no circumstances shall HomeCleany.com or related parties be held liable for any damages (including, but not limited to, data or profit loss, or business interruption) arising from the use or inability to use the materials on this site, even if we or our authorized representative have been advised, orally or in writing, of the possibility of such damages. Because certain jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these restrictions may not apply to you.

5. Revisions and Errors

These materials may contain technical, typographical, or photographic errors. We do not guarantee that any of the materials are accurate, complete, or current. We may modify the materials at any time without prior notice, but we do not commit to updating them.

6. Links

We have not reviewed all of the websites linked to this site and are not responsible for the content of any such linked site. Inclusion of any link does not imply our endorsement of the site. Use of any linked website is at your own risk.

7. Modifications to Terms of Use

We may revise these terms of use for our website at any time without notice. By using this website, you agree to be bound by the then-current version of these Website Terms of Use.

8. Governing Law

Any claim related to this site shall be governed by the laws of the State of Nevada, without regard to its conflict of law provisions.

TERMS OF SERVICE & LEGAL DISCLAIMERS

At HomeCleany, we take pride in our work and are dedicated to providing top-quality cleaning services to our valued customers. We are happy to assist with a wide range of cleaning tasks. However, in order to maintain the highest standards of quality and safety, we have established the following guidelines and limitations:

1. Right to Cancel Services

We reserve the right to cancel any service, for any reason. We have a zero-tolerance policy for racism, sexism, or disrespect towards our staff. Any such behavior will result in the immediate and permanent termination of our services.

2. Staff Health and Safety

The well-being of our staff is of utmost importance to us. Our staff members are not permitted to:

  • Climb heights beyond what can be reached with a three-step ladder.
  • Move or lift heavy furniture without assistance.
  • Clean biohazard substances, including animal or human waste.
  • Clean areas infested with insects.
  • Clean areas with mold.
  • Perform any task that may jeopardize their health or safety.

3. Liability for Pets

While we are attentive to your pets during our service, we do not assume liability for their health and safety. It is your responsibility to ensure the safety and well-being of your pets during our visit.

4. Damage Liability

We carry insurance for any damage or breakage caused by our maids. However, we are not liable for damage due to "normal wear and tear," improper item installation, or damage to artwork, collectibles, or family heirlooms valued over $200 that were not disclosed during the appointment booking.

5. Special Item Considerations

Certain items such as carpet and rug snags, broken blinds, and improperly hung decorations are subject to inherent risks during cleaning. Artwork, collectibles, or family heirlooms valued over $200 are not covered under our cleaning services, and it is your responsibility to inform us of such items in writing.

6. Furniture and Woodwork

If your furniture or woodwork requires special care or if you wish to provide your own cleaning products, please communicate your needs to us during the booking process.

7. Utility Requirements

We require access to electricity and water during our cleaning services. If your utilities are turned off, we will gladly reschedule your appointment.

8. Extreme Cleaning Conditions

In cases of homes in poor condition, such as those with broken glass, excessive clutter, or hoarding, we may be able to bring the space to a livable standard. However, the end result may not meet our standard of cleanliness for a typical home. We will discuss this issue with you before starting the job and may use before-and-after photos for internal purposes and on our social media, ensuring no identifiable information is disclosed.

9. Cancellation and Rescheduling

Last-minute cancellations or rescheduling can disrupt our scheduling and incur losses. Therefore, we have a 24-hour notice requirement and a $70 cancellation/rescheduling fee. Exceptions may apply under certain circumstances.

10. Staff Solicitation

You agree not to solicit for hire any staff member introduced to you by HomeCleany for home-related services. If you choose to employ our staff directly, please discuss this matter with us. A referral/training fee of $5,000 per hired employee applies to any violation of this agreement.

11. Indemnification

You agree to defend, indemnify, and hold harmless HomeCleany, its subsidiaries, agents, licensors, managers, and other affiliated companies, as well as their employees, owners, contractors, agents, officers, and directors, from any claims, damages, obligations, losses, liabilities, costs, or expenses, including attorney’s fees, arising from our cleaning services or any damages to your property during our service.

12. Warranty and Disclaimer

HomeCleany does not provide warranties for our cleaning services. We offer our services "as is" and "as available." Your use of our service is at your own risk. We do not guarantee accuracy, reliability, or suitability for your specific needs. We do not warrant that our service will be available, uninterrupted, or secure.

By retaining HomeCleany's services, you acknowledge that you have read, understood, and agreed to these terms and conditions. We appreciate your trust in our cleaning services and look forward to serving you.

Please note that these terms are subject to change without notice. For any inquiries or clarifications, please contact us directly.

Office Address
7055 Old Katy Rd Suite #1081 Houston, TX 77024 United States
Free Contact
(832) 990-0070
Email Address
[email protected]